Revinate webinar featuring Suncadia Resort's Director of Reservations on how reservation teams can improve call handling to capture guest data, build rapport, and convert phone inquiries into direct bookings.

The WTTC 26th Global Summit, themed "FUTU[RE]SET", takes place 7–9 October 2026 in Valletta, Malta, with 1,000+ delegates and former Canadian PM Justin Trudeau as headline speaker.

With 94% of hotels failing to appear in AI search results, venues must adopt structured, detail-rich content strategies to stay discoverable

Resolute Road Hospitality, a Boise-based hotel management company founded on the promise to change the way owners think of their management company

Reading Time: 2 minutesBoutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
The post Has personalisation become an overused buzzword in hospitality? appeared first on Boutique Hotel News.

Reading Time: 2 minutesUAE: The Hoxton Dubai Media City will be the brand’s first hotel in the UAE, developed by Select Group.
The post The Hoxton to make Middle East debut appeared first on Boutique Hotel News.

BOISE, IDAHO—Resolute Road Hospitality announced the conversion of the former Comfort Suites Redmond to the City Express by Marriott Redmond Airport, located in Redmond, Oregon. The conversion aligns the property with Marriott International’s expanding City Express by Marriott brand, providing ownership with access to Marriott’s global distribution platform, brand standards, and commercial infrastructure. Statement From Leadership “Brand conversions continue to be an effective strategy for owners seeking to unlock additional value from existing assets,” said […]
The post Resolute Road Hospitality Announces Conversion of Redmond Hotel to City Express by Marriott appeared first on LODGING Magazine.

PM Hotel Group announced the appointment of Elizabeth Herzberg as senior vice president, development. Read more. Loews Hotels & Co announced the promotion of Stephen Cummings to senior vice president of operations for Loews Hotels at Universal Orlando. In this role, Cummings will oversee operations and strategic direction for the hotel portfolio. Most recently, Cummings served as the complex managing director for Loews Arlington Hotel & Convention Center and Live! By Loews in Arlington, Texas. […]
The post This Week’s Comings & Goings appeared first on LODGING Magazine.

Duane Overgaard writes that hotels should prioritize frictionless, invisible payment experiences, emphasizing that streamlined, secure payment systems can boost guest satisfaction and operational efficiency.

Dolly Parton’s SongTeller Hotel and Dolly’s Life of Many Colors Museum are scheduled to debut together Sept. 29 in Nashville.

Hotel Designs
Maybourne owners agree new ownership structure for ultra-luxury hospitality group
Maybourne owners agree new ownership structure for ultra-luxury hospitality group
Pauline Brettell.

Hotel Designs
Smart Hotel Technology: upgrading or undermining luxury?
Smart Hotel Technology: upgrading or undermining luxury?
Pauline Brettell.

CHICAGO (September 10, 2026) – Hyatt Hotels Corporation (NYSE:H) today announced that a Hyatt affiliate has entered into a franchise agreement with an affiliate of CL Capital for Oxford Witney...

CHICAGO, September 9, 2026 – Hyatt Hotels Corporation (NYSE: H) and Delta Air Lines (NYSE: DAL) today announce a new, long-term strategic loyalty collaboration that will bring together two...

Reddit's share of ChatGPT citations fell 86% over four days in August, and the two firms that measure this for a living disagree on whether the model changed what it reads or only what it shows

Their new standard lets your hotel publish a list of what an AI agent may do with your rooms. It doesn't say whether the agent should use your list or your OTA's

You can wait out a layover at Ottawa Macdonald–Cartier International Airport, but two things shape every plan here: there are no showers in the terminal, and the secure area closes overnight, so a late-night layover happens landside whether you want it to or not. The rest is easier than most airports its size. YOW is […]

You can sleep, shower, and rest during a Calgary layover, and the airport makes it easier than most. Calgary International Airport (YYC) is open 24 hours, has a free quiet space with recliners, and lets connecting passengers move between every concourse without clearing security again. That last part is the thing most guides skip, and […]