Most "benefits of a hotel CRM" posts list nine vague promises about engagement, loyalty, and direct bookings, with no sense of when any of that actually arrives.

According to the latest data from UN Tourism, some 307 million tourists traveled internationally in the first quarter of 2026, about 6 million more than the same period of 2025.

Reading Time: 2 minutesWorldwide: Fairmont Hotels & Resorts is embarking upon a global renovation programme, with 20 per cent of its portfolio undergoing active transformation across the Americas, Europe, Africa, and Asia.
The post Fairmont is renovating 20 per cent of its global portfolio appeared first on Boutique Hotel News.

Reading Time: 2 minutesUK: RAD Hotel Group has acquired the five-star Lochgreen House Hotel & Spa in Troon, Scotland.
The post RAD Hotel Group buys Lochgreen House Hotel & Spa appeared first on Boutique Hotel News.

BOSTON, Massachusetts—Pyramid Global Hospitality announced that Naples Bay Resort & Marina in Naples, Florida, has joined its independent collection, Benchmark Resorts & Hotels. Beginning today, Pyramid Global Hospitality will oversee the day-to-day operations of Naples Bay’s 85 guestrooms and suites, as well as its residential-style cottages; a 97-slip full-service marina; 31,000 square feet of retail space; three food and beverage venues; nearly 15,000 square-feet of indoor and outdoor meeting and event space; and the private […]
The post Pyramid Global Hospitality Adds Naples Bay Resort & Marina to Its Portfolio appeared first on LODGING Magazine.

LOUISVILLE, Colorado—Alchemer shared its new 2026 Hospitality Benchmarks: Hotels vs. Vacation Rentals report, which found that hotels and vacation rentals aren’t competing on the same playing field anymore, as guest expectations are increasingly divided by generation. Based on a survey of 1,014 U.S. travelers, including 540 recent hotel guests and 474 recent vacation rental guests, the report examined what drives booking decisions, guest satisfaction, and long-term loyalty across both lodging segments. Among the research report’s key findings, […]
The post Alchemer Study Shares Findings From Its 2026 Hospitality Benchmarks Report appeared first on LODGING Magazine.

The article discusses the potential of group travel marketing as a lucrative opportunity for destination hotels, highlighting strategies to attract and cater to this segment effectively.

Virgin Hotels Collection has appointed Joe Margison as Chief Executive Officer, following his service as Interim CEO since October 2025.

Hotel Designs
The Hari Singapore set its sights on 2027
The Hari Singapore set its sights on 2027
Pauline Brettell.

Hotel Designs
Flooring with character – why End Grain Oak is back in the conversation
Flooring with character – why End Grain Oak is back in the conversation
Pauline Brettell.

SiteMinder is using AI as a growth opportunity, optimising and expanding its capabilities to deliver better solutions to hoteliers.

The following was originally published in The Hotel Yearbook 2026 – Technology Edition. For the past twenty years, the hotel industry has sought to solve for the fragmentation that’s grown alongside the introduction of new tools in the tech stack. The answer: connectivity. APIs have replaced manual contracting. Distribution has shifted from static to real-time. […]

CHICAGO (June 30, 2026) — Hyatt Hotels Corporation (NYSE: H), in collaboration with HSL Properties and Desert Hospitality Management, today announced plans for the debut of Hyatt Regency Tucson...

CHICAGO (June 29, 2026) – Hyatt Hotels Corporation (NYSE: H) today announced Alila Sengokuhara Hakone, a luxury retreat rooted in nature, design and wellbeing in one of Japan’s most revered...

Marriott's own site needs a promo code and a faked checkout date to sell a day room. Booking.com won't list it and ChatGPT can't book it — which is why the hotel keeps every cent.

Safety outranked price and convenience for travelers across the US, UK, and Germany. The first real crisis of the agentic era sent them looking for a human.

A day stay is a hotel room booked for a set block of daytime hours, where you check in and check out on the same day.A night stay is the traditional overnight: check in late afternoon or evening, sleep, check out the next morning. Book a day stay for a layover, an early arrival, a […]

HotelsByDay just got a lot bigger, and we’ve solved a problem traditional hotel booking never bothered to fix: the in-between moments. The long layover. The post-cruise gap. The remote worker who needs four hours of quiet. Day rooms and daytime hotel access became our thing.  It worked. But here is what we kept hearing. People […]