Better Systems, Better Stays: The Operations Guests Actually Feel How well-designed processes create consistent, confident service — and why that matters more than individual heroics Here is a truth most hospitality leaders learn the hard way: the best guest experiences are rarely the result of one exceptional employee going above and beyond. They are the...

How Digital Hotel Back of House Operations Work (B2B)

Reading Time: 3 minutes[Sponsored] BWH Hotels drives growth for independent UK hotels through global reach, loyalty, and effective marketing.
The post How BWH Hotels is redefining independent hospitality appeared first on Boutique Hotel News.

Reading Time: < 1 minuteUS: Plans for the independent boutique hotel Backbeat, designed by Studio Rodrigo Buelvas and Jonathan Splitt Architects, have been unveiled ahead the property's scheduled opening 2028.
The post Chicago’s Backbeat Hotel unveils design ahead of 2028 opening appeared first on Boutique Hotel News.

The hotel industry has never been more dynamic. In the United States alone, the market surpassed $263.21 billion in 2024 and is forecast to exceed $395 billion by 2030, growing at a healthy compound annual rate of 7.1 percent. Against this backdrop, hotel operators are seeking every possible advantage to stand out. Increasingly, that competitive edge comes from an unlikely place: the in-room television. Far from being a simple source of entertainment, today’s integrated smart […]
The post From Passive Viewing to Profit Driver: How Smart Hospitality TVs Are Powering Personalized Stays    appeared first on LODGING Magazine.

NEW YORK—Bain Capital and Smith Hill Capital announced the completion of a $94 million refinancing for the renovation and rebranding of a 281-key hotel to be reimagined as Hotel Cala under the Curio Collection in the Hilton portfolio. The seven-story hotel is located directly on the Hillsborough River in Downtown Tampa’s Riverwalk District. The refinancing was completed via a joint venture between Bain Capital and Smith Hill. “The Hotel Cala is an exceptional property that […]
The post Bain Capital and Smith Hill Capital Provide Refinancing for Renovation and Rebranding of Hotel Cala appeared first on LODGING Magazine.

Hotel industry coverage today centered on uneven demand and broader structural shifts, with U.S. properties posting March gains led by major markets. The news also highlighted travel’s expanding economic and distribution footprint, from New Orleans hotels’ sizable contribution to jobs and tax revenue to Uber’s move into hotel booking and a major acquisition in corporate travel, while UK debate over a proposed holiday tax underscored policy risks to demand.

Nicola Graham discusses the anticipated lower-than-expected demand for hotel accommodations during the 2026 World Cup, and offers strategies for the hospitality industry to effectively respond to this challenge.

India, April 29, 2026: RateGain Travel Technologies Limited ((BSE: 543417, NSE: RATEGAIN), a global leader in AI-powered SaaS solutions for the travel and hospitality industry, today announced the appointment of Oscar Ganuza as Senior Vice President – Revenue, Europe. Based in Barcelona, Oscar will lead RateGain’s efforts to accelerate commercial performance and deepen strategic partnerships […]
The post RateGain Appoints Oscar Ganuza as Senior Vice President – Revenue to Lead European Market Growth appeared first on RateGain.

India, 27th April 2026: RateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of AI-powered technology solutions for the hospitality and travel industry, today announced that it has been named Emerging Company of the Year at The Economic Times Awards for Corporate Excellence 2025, one of India’s most prestigious and credible business recognitions. The award […]
The post RateGain Wins ‘Emerging Company of the Year’ at The Economic Times Awards for Corporate Excellence appeared first on RateGain.

Hotel Designs
Cruise Interiors at Scale: Star of the Seas
Cruise Interiors at Scale: Star of the Seas
Stuart O'Brien.

Hotel Designs
Shangri-La Kunming – a journey into Yunnan’s landscapes, traditions, and artistry
Shangri-La Kunming – a journey into Yunnan’s landscapes, traditions, and artistry
Pauline Brettell.

Learn how Mon Suites reduced operational workload by up to 40% and eliminated overbookings across three Valencia properties using SiteMinder's channel manager and PMS integration.

Join SiteMinder and hotel industry experts for part three of our series, delving into how hoteliers and travellers are navigating the rise of AI.

CHICAGO (April 30, 2026) - Hyatt Hotels Corporation ("Hyatt," "the Company," "we," "us," or "our") (NYSE: H) today reported first quarter 2026 results. Highlights include: Comparable system-wide...

CHICAGO (April 16, 2026) – Hyatt Regency Denver at Colorado Convention Center proudly announces the completion of its comprehensive $70 million transformation, coinciding with the hotel’s...

Property selection used to happen on Booking.com. Increasingly, it happens before anyone opens it

The super app push reinforces the booking channel at the moment the deciding has moved upstream

In 2026, junk fees continue to frustrate consumers across the U.S. economy. The Federal Trade Commission’s FTC Rule on Unfair or Deceptive Fees took effect in May 2025 and now requires upfront all-in pricing for hotels, short-term lodging, and live-event tickets. Yet hidden or surprise charges still appear in many other sectors. This guide breaks […]

MasterKey is the free loyalty program from HotelsByDay, where members earn up to 5.5% back in Coins on every booking and redeem them toward free day stays. Love day stays and saving money? Become a MasterKey member today and unlock exclusive rewards! Exclusive MasterKey Member Benefits: How to Earn MasterKey Loyalty Coins Towards a Day […]