In the world of skip-gen travel, memories are the ultimate currency.

RMS, a leading hospitality platform for hotels, motels, parks, serviced apartments and short-term rentals, today announced that its fully integrated payment solution, RMS Pay, has surpassed €1 billion in processed transactions just one year after its global launch.

At first glance, many hotels appear operationally sound: rooms are occupied, guests are attended to, and reports are dutifully filed. Yet beneath this polished exterior

As we move into 2026, the hospitality landscape continues to evolve at pace. Guest expectations are higher and the role of technology in delivering effortless

Reading Time: 2 minutesVietnam: Luxury brand Fairmont Hotels & Resorts has opened its first property in Vietnam, located in the Old Quarter of Hanoi. 
The post Fairmont debuts in Vietnam with opening in Hanoi appeared first on Boutique Hotel News.

Reading Time: < 1 minuteUK: Part of the JMK Group portfolio, the Kensington Hideaway is a 59-room boutique hotel located along Kensington High Street.
The post Boutique hotel Kensington Hideaway opens in London appeared first on Boutique Hotel News.

Peregrine Hospitality announced the appointment of Heather Stege as chief operating officer. Read more. Duetto announced the appointment of Olly Lynch as chief marketing officer. Read more. Accor announced the appointment of Leire Leoz as chief franchise officer for its Premium, Midscale, and Economy division, effective February 2nd. Leon will join the Executive Committee of Premium, Midscale & Economy division. Her key responsibilities will encompass enhancing the success of Accor’s franchised hotels through strategic initiatives. She will also […]
The post This Week’s Comings & Goings appeared first on LODGING Magazine.

ATLANTA, Georgia—Shiji announced the 400th installation of its Infrasys POS at a Hyatt hotel, marking a significant milestone in its collaboration with Hyatt that began in 2019. The installation took place at the Hyatt Regency Greenville in Greenville, South Carolina. This integration goes beyond the core POS platform, including Infrasys POS, Stellaris Digital Dine, QSR/KDS (the first Hyatt location), and Infrasys POS Move all-in-one mobility hardware. Together, these technologies create a streamlined digital ecosystem for both guests and staff, delivering speed, consistency, and personalization across the hotel’s food and beverage operations.  “Infrasys POS was designed for exactly this kind […]
The post Shiji Announces Hyatt’s 400th Installation of Its Infrasys POS appeared first on LODGING Magazine.

India, 27th January 2026: RateGain Travel Technologies Limited (NSE: RATEGAIN), a global leader of AI-powered SaaS solutions for the travel and hospitality industry, today announced the deployment of Sojern’s AI Concierge solution across Red Roof, a leading economy lodging brand in U.S.A. Sojern, RateGain’s recently acquired AI-powered marketing platform built for hospitality, will help Red Roof enhance guest engagement, streamline operations, and strengthen commercial performance across the portfolio. Sojern’s AI Concierge enhances every stage of the guest journey by automating routine interactions, from service requests and amenity questions to in-stay issue reporting, reducing front desk workload while ensuring guests receive fast, personalized responses at scale. This rollout builds on a strategic relationship between Red Roof and Sojern that began in 2024 with the adoption of Reputation Manager, part of Sojern’s Guest Experience Platform. Leveraged across more than 700 properties, Reputation Manager enables real-time guest feedback monitoring and response during and after the stay, giving Red Roof team members greater visibility into guest sentiment and the ability to resolve issues before they impact reviews. During Q4 2025, Red Roof recorded a 6.64% improvement in internal quality metrics and a 3.14% increase in social scores, demonstrating measurable gains in guest experience and brand perception. “Aligned with our commitment to “Genuine Relationships. Real Results.” and our franchisee-focused business model, the expansion marks the next chapter in Red Roof’s innovation roadmap, connecting marketing, operations, and guest experience through a more integrated, data-driven, AI-enhanced approach, while empowering franchisees with scalable tools that support consistent, high-quality service,” said Steve Woodward, Vice President of Innovation, Learning and Development at Red Roof.  “Red Roof has long been at the forefront of operational excellence, and we’re proud to deepen our partnership as they expand their AI-driven guest engagement strategy,” said Baskar Manivannan, Vice President, Guest Engagement Platform at Sojern. “By combining conversational AI, real-time insights, and actionable recommendations, AI Concierge empowers Red Roof franchisees to deliver faster support, elevate guest satisfaction, and unlock new revenue opportunities—all while easing the strain on front-line teams.” The partnership reinforces Red Roof’s commitment to embedding AI across guest engagement and operational efficiency initiatives, supporting franchisees with scalable, easy-to-implement solutions. It also demonstrates Sojern’s continued momentum in delivering an integrated Guest Experience Platform that helps hoteliers meet rising guest expectations while navigating labor constraints and margin pressures. About Red Roof  Red Roof is an award-winning leader in the lodging industry, recognized for creating the innovative Upscale Economy® segment, serving millions of guests each year. Red Roof’s portfolio of brands includes Red Roof Inn® and Red Roof PLUS+®, HomeTowne Studios by Red Roof®, The Red Collection®, and Red Roof’s dual-branded properties. Red Roof has over 60,000 rooms in more than 700 properties in the U.S. and internationally in Japan. For more information, visit redroof.com or download Red Roof’s free app for iOS and Android devices. To learn about franchising opportunities, visit redrooffranchising.com. About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 13,000+ customers and 700+ partners in 160+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rentals, and all leading OTAs and metasearch websites, including 25 Global Fortune 500 companies, in unlocking new revenue every day. PRESS CONTACTS: Global: Aastha Khurana (RateGain: media@rategain.com Yasmine Najib (Sojern): press@sojern.com Elliott Mest (Red Roof): elliott@mfcpr.com    
The post RateGain Announces Sojern and Red Roof’s Expanded Relationship with AI Concierge Rollout appeared first on RateGain.

India, 21st January 2026: RateGain Travel Technologies Limited (RateGain), a global provider of AI-powered SaaS solutions for the travel and hospitality industry, today announced that it has been recognized as a Great Place To Work® in India for the seventh consecutive year. This recognition, along with its ranking among India’s Top 100 Workplaces in 2025, reflects the consistency of RateGain’s people practices as the company continues to scale globally. RateGain’s culture is anchored in its core values of People First, Innovation, Teamwork, Ownership, and Customer Obsession. These values guide how teams work, make decisions, and deliver outcomes ensuring that growth, performance, and employee experience advance together as the organization expands across markets. Bhanu Chopra, Founder and Managing Director, RateGain, said, “Being certified for the seventh consecutive year reinforces that our culture is built with intent and sustained through growth. As we expand our footprint and invest in new capabilities, we remain focused on empowering our people, fostering trust, and ensuring innovation is driven by purpose.” Sahil Sharma, Chief Human Resources Officer, RateGain, added, “This recognition reflects the discipline and consistency with which we have built our people practices over time. As the organization scales, we continue to focus on creating a workplace that balances ambition with empathy and enables teams to perform at their best.” The certification reflects the consistency of RateGain’s people practices as the company continues to scale its global operations. About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 13,000+ customers and 700+ partners in 160+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rentals, and all leading OTAs and metasearch websites, including 25 Global Fortune 500 companies, in unlocking new revenue every day. Media Contact Aastha Khurana Director – Corporate Communication media@rategain.com
The post RateGain Recognized as a Great Place To Work® for the Seventh Consecutive Year in India appeared first on RateGain.

Hotel Designs
Cameo Beverly Hills, LXR Hotels & Resorts turns the page on a new chapter
Cameo Beverly Hills, LXR Hotels & Resorts turns the page on a new chapter
Pauline Brettell.

Hotel Designs
“Every surface is a canvas” – Creative Debuts is transforming the hotel
“Every surface is a canvas” – Creative Debuts is transforming the hotel
Meghan Taylor.

Sydney, Australia – A new report by SiteMinder, the world’s leading guest acquisition and revenue platform, shows hotel arrivals beyond traditional peak periods strengthened in 2025, creating more consistent year-round demand. SiteMinder’s Hotel Booking Trends, based on more than 130 million hotel bookings, reveals that 65% of markets saw their busiest month account for a […]

Utilising both SiteMinder and Welcome Pickups allowed Diamond Resort Phuket to optimise channel management and the guest booking journey.

Sedona experts weigh in on where to hike, bike, and relax in this Arizona desert town.

From the Great Smoky Mountains to Yellowstone, explore the best of America's natural wonders.

CHICAGO (February 3, 2026) – Located in the heart of Shanghai's heritage district, this stunning new luxury hotel offers fabulous views across the vibrant and bustling metropolis. Open to guests...

CHICAGO (February 2, 2026) – Bonus Journeys is here to turn today’s stays into tomorrow’s adventures – so where to next, World of Hyatt members? Whether it’s a bucket-list escape in...

What corporate travel technology shifts mean for hotel demand, visibility, and pricing power

What autonomous systems mean for trust, risk, and control in the hotel tech stack

Let’s be honest. You’ve probably done the typical Valentine’s Day before. Dinner plans? Check. Nice outfit? Check. Maybe even flowers and a cute selfie before heading out. And yet… the night ends and you’re both like, “Eh. That was fine, I guess.” Not terrible. Just kind of… blah. Sound familiar? Why Valentine’s Day Can Feel […]

You plan to “swing by for a quick museum visit,” and next thing you know, you’ve been wandering in the sun for hours, the kids are running on fumes, and the car feels like a toaster oven. That’s where a daycation comes in handy. Instead of pushing through the hottest part of the day, you […]

In the world of skip-gen travel, memories are the ultimate currency.

RMS, a leading hospitality platform for hotels, motels, parks, serviced apartments and short-term rentals, today announced that its fully integrated payment solution, RMS Pay, has surpassed €1 billion in processed transactions just one year after its global launch.