ISO 14001 Hotels Italy

Italy ISO 14001 Hotels

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Hotel Villa Schuler
Parco San Marco Lifestyle Beach Resort
Grand Hotel Vesuvio

Hotel Villa Schuler

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Parco San Marco Lifestyle Beach Resort

$228

Grand Hotel Vesuvio

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Grana Barocco Art Hotel & Centro Benessere
NH Firenze Anglo American
Hotel I Melograni

Grana Barocco Art Hotel & Centro Benessere

$99

NH Firenze Anglo American

$240

Hotel I Melograni

$103

Klima Hotel Milano Fiere
Hilton Molino Stucky Venice
Alberi Del Paradiso

Klima Hotel Milano Fiere

$81

Hilton Molino Stucky Venice

$285

Alberi Del Paradiso

$259

Hotel Majorana
Vigilius Mountain Resort
Hotel Baia Del Capitano

Hotel Majorana

$78

Vigilius Mountain Resort

$383

Hotel Baia Del Capitano

$136

Tramonto d'Oro
Hotel Lago Bin
Rizzi Aquacharme Hotel & Spa

Tramonto D'Oro Hotel Praiano

$547

Hotel Lago Bin

$97

Rizzi Aquacharme Hotel & Spa

$96

Lefay Resort & Spa Lago Di Garda

Lefay Resort & Spa Lago Di Garda

$511

ISO 14001 Environmental Management Certification and Hotel Guest Reviews

The surveys of guests at hotels found that the guests gave higher satisfaction ratings to hotels that held the ISO 14001 certification than to hotels without the certification. The ISO 14001 is an international standard aiming at development of effective environmental management systems, specifies a path for the continuous improvement and the control of a firm’s environmental performance.

Interestingly, the most significant differences were found between upscale 4-star hotels with and those without certification, while differences relating to certification in 5- and 3-star hotels were muted. While the study does not reveal causes for these findings, the implication is that the highest-end luxury hotels do not gain distinctive differentiation by having the ISO 14001 certification, while for 3-star hotels, guests’ price sensitivity apparently overrides environmental concerns.  ISO 14001 certification may give upscale hotels a distinctive asset that leads them to a competitive advantage over similar non-certified properties.

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